1. BOOKING CONDITIONS
YOUR CONTRACT IS WITH Natural Zest. All Packages advertised by us are sold
Subject to the following conditions.
2. BOOKING PROCEDURE
(a) On making a booking with us, each person travelling must accept the terms of these Booking Conditions and pay a non refundable deposit of 30% of the total cost of the Package. For bookings made within 8 weeks of departure, the full payment becomes due Immediately upon written or verbal confirmation.
(b) Your booking is considered definite and a contract will exist between you and Natural Zest only when the deposit has been received and an email letter of Confirmation sent to you. No contract will exist between us, prior to our issuing the Confirmation letter. The balance must be paid 8 weeks before your arrival. Failing this, we Reserve the right to cancel your Package and retain your deposit.
3. PACKAGE PRICE
Our package price includes accommodation, airport transfers, all meals and soft drinks, and A comprehensive schedule of activities as stated on our website. The price excludes flights and travel insurance.
You (or any member of your party) may cancel your Package at any time. Cancellation will take effect the day such written notification is received by us. All deposits paid are non refundable, however, the reason for cancellation should be covered under the terms of an insurance policy.
Once your Package has commenced, no refund or part refund or unused portion of your Package will be repaid in the event of cancellation by you. At Natural Zest we encourage a positive attitude. If the Management has to speak to you regarding your conduct because it is affecting other guests and you are asked to leave, no refund will be made. Since we incur costs in cancelling your Package, a charge will be made which varies with the amount of time between us receiving your written confirmation of your cancellation and commencement of your Package.
The charges made are as follows:
Up to 42 days before departure Loss of deposit
41-28 days before departure 50% of total price
27-14 days before departure 65% of total price
13 days or less before departure 100% of price
5. INSURANCE & HEALTH
WE STRONGLY RECOMMEND THAT YOU HAVE FULL TRAVEL INSURANCE TO COVER THE ACTIVITY ON YOUR HOLIDAY.
We have arranged suitable public liability insurance that will cover you for all the activities we have arranged during your Package. You need to have your own travel insurance and provide us with those details in case of emergency. You should also check with your doctor that you are sufficiently fit and healthy to undertake Tai Chi, Qigong classes & Hiking. Please check with your own doctor that you are adequately fit. If you experience any injury or discomfort during any activity organised for you, then you must stop immediately and consult a member of the Natural Zest team.
6. AMENDMENTS BY YOU
If, after our confirmation letter has been issued, you wish to change any part of your Package arrangements, or wish to change departure date, we will do our utmost to make the changes, provided that notification is received in writing at our offices from the person who made the booking, at least 8 weeks before departure.
7. AMENDMENTS BY US
It is unlikely that we will have to make any changes to your Package. Occasionally, changes may have to be made to itineraries, which we reserve the right to do at any time. Changes are normally minor and we will advise you at the earliest possible date.
8. CANCELLATION BY US
Natural Zest reserves the right in any circumstances to cancel your Package, in which case we will offer a refund in full of all monies paid.
In no case will we cancel your Package less than 8 weeks before the scheduled departure date, except for reasons of force majeure, or failure on your part to pay the final balance.
Flights are your personal responsibility but transfers to and from Kalamata or Zakynthos airport are provided within the terms of the Package.
When you travel with an airline, the conditions of carriage of that carrier apply, some of which may limit liability. Your flight provider will be responsible for your tickets and any delay or liability.
10. OUR LIABILITY TO YOU
(a) We accept responsibility for ensuring that the Package that you book with us is supplied as described and that the services we are contractually obliged to provide are to a reasonable standard. We accept responsibility for the acts and/or omissions of our employees, agents and suppliers except where they lead to death, injury or illness (see below).
b) Optional trips booked locally are not our responsibility. However please note the following:
• There are risks inherent with any activity holiday and with physical exercise and the other activities mentioned on your itinerary.
• We strongly recommend that you consult your doctor before travel to advise on your ability to undertake strenuous exercise. You should make him and us aware of any medical condition which may affect your ability and comfort when undergoing vigorous exercise.
If you have a problem whilst with us, please inform a member of our team immediately, who will endeavor to put things right.
12. PASSPORTS, VISAS AND HEALTH REQUIREMENTS
(a) EC passport holders do not require a visa to enter Greece. However, please ensure that your passport is valid for at least six months beyond your date of entry. For non-EC passport holders you should enquire with the Greek Consulate or Embassy.
(b) There are no compulsory health requirements for Greece.
We offer no cures - we treat and heal no one. We simply share information, developed by Dr. Ann Wigmore, about how raw living juice and foods can detoxicfy and how a healthy lifestyle can benefit everyone, and how the body often cures itself with a proper diet. The law in the United Kingdom states that only qualified doctors may diagnose, treat and cure any ailment or disease. Natural Zest aims to inform and educate clients only. Any information given should not in any way be used as a substitute for the advice of a physician or other licensed health care practitioner. The Detox & Exercise programme offered at Natural Zest does not claim to diagnose, treat, prescribe, overcome or cure any disease or ailment. Those clients with severe chronic illness must seek advice from a qualified health professional or GP. It is beyond the scope of Natural Zest to provide care or advice for any specific illness, symptom, or condition. Instead, the aim of Natural Zest is to educate you in key aspects of overall health creation, and in particular the concepts of healthful living.